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Customer Service Representative in Lisbon
Há 1 mês
We are seeking a highly skilled and motivated Customer Care Agent to join our team in Lisbon. As a Customer Care Agent, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities- Provide mentorship to customers in various fields
- Deliver calm and resourceful troubleshooting for customer queries
- Communicate effectively with customers via phone, email, or social media
- Collaborate with other departments to resolve customer issues
- Native level of Dutch and B2 level in English
- Understanding of the value of excellent customer experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Relocation to Lisbon for an international career and life experience
- 12-month renewal contract
- Full-time options on rotating shifts
- 100% paid training
- Salary of 1117€ per month + 150€ bonus/month + 6€ meal voucher per work-day
- Payment of up to 400€/month for rent for relocating candidates
- Reimbursement of initial flight expenses after 3 months for relocating candidates
- Help with paperwork, opening bank account, etc. upon arrival for relocating candidates
- Private health insurance
- International and multicultural company
- Family-style work environment
- Growing opportunities
We are a fast-growing multinational company with over 50,000 employees, helping over 500 globally acknowledged brands to provide exceptional customer service experiences. We combine technology with a human touch to achieve a worldwide presence and credibility in the outsourcing scene.
