DevOps and SRE Service Consultant
Há 2 dias
**Job Title:** DevOps and SRE Service Consultant - Sap Brim Expert
**Location:** Portugal
**Estimated Salary:** €60,000 - €80,000 per annum
**Company Overview:** Buscojobs Portugal is a provider of innovative DevOps & SRE Services and Cloud Solutions. We focus on DevSecOps integration, performance optimization, and cost efficiency to help our clients achieve scalability, security, and cost savings.
**About the Role:
- Facilitate workshops to gather and align functional requirements across ITSM modules, ensuring integration with tools such as CMDB, Discovery, SailPoint, and Active Directory.
- Analyze interdependencies with the CSM (Customer Service Management) module and recommend solutions.
- Translate business needs into actionable specifications within the ServiceNow platform, implementing ITSM solutions effectively.
- Redesign and enhance the Employee Center Portal, creating an intuitive and user-friendly service request catalog for employees.
- Collaborate with stakeholders to optimize modules such as CMDB, Service Request Catalog, Change, Incident, and Request Management.
- Provide guidance on UX/UI improvements to ensure a seamless user experience.
**Requirements:*
- Deep understanding of SAP BRIM functionalities: Convergent Charging, Convergent Invoicing, and Contract Accounts Receivable & Payable.
- Skills in configuring SAP BRIM modules to meet business requirements and optimize processes.
- Knowledge of integration with SAP FI and SAP SD modules.
- Ability to troubleshoot technical issues within SAP BRIM and address complex billing requirements.
- Strong verbal and written communication skills for collaboration with non-technical stakeholders and cross-functional teams.
- Experience working with tools like ServiceNow, Remedy, and JIRA.
- Knowledge of SAP integration tools (e.g., SAP PO/PI) and APIs for third-party system integration.
**Benefits:**
- 25 days of holiday
- Anniversary day off
- Budget for office setup
- Working hours exemption allowance
- Health insurance
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