DevOps and SRE Service Consultant

Há 2 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

**Job Title:** DevOps and SRE Service Consultant - Sap Brim Expert

**Location:** Portugal

**Estimated Salary:** €60,000 - €80,000 per annum

**Company Overview:** Buscojobs Portugal is a provider of innovative DevOps & SRE Services and Cloud Solutions. We focus on DevSecOps integration, performance optimization, and cost efficiency to help our clients achieve scalability, security, and cost savings.

**About the Role:

  • Facilitate workshops to gather and align functional requirements across ITSM modules, ensuring integration with tools such as CMDB, Discovery, SailPoint, and Active Directory.
  • Analyze interdependencies with the CSM (Customer Service Management) module and recommend solutions.
  • Translate business needs into actionable specifications within the ServiceNow platform, implementing ITSM solutions effectively.
  • Redesign and enhance the Employee Center Portal, creating an intuitive and user-friendly service request catalog for employees.
  • Collaborate with stakeholders to optimize modules such as CMDB, Service Request Catalog, Change, Incident, and Request Management.
  • Provide guidance on UX/UI improvements to ensure a seamless user experience.

**Requirements:*

  • Deep understanding of SAP BRIM functionalities: Convergent Charging, Convergent Invoicing, and Contract Accounts Receivable & Payable.
  • Skills in configuring SAP BRIM modules to meet business requirements and optimize processes.
  • Knowledge of integration with SAP FI and SAP SD modules.
  • Ability to troubleshoot technical issues within SAP BRIM and address complex billing requirements.
  • Strong verbal and written communication skills for collaboration with non-technical stakeholders and cross-functional teams.
  • Experience working with tools like ServiceNow, Remedy, and JIRA.
  • Knowledge of SAP integration tools (e.g., SAP PO/PI) and APIs for third-party system integration.

**Benefits:**

  • 25 days of holiday
  • Anniversary day off
  • Budget for office setup
  • Working hours exemption allowance
  • Health insurance

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