Medical Product Advisor
1 dia atrás
Job Overview
We are seeking a Medical Product Advisor to join our team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
About the Role
This is a full-time position (40h/week) on rotating shifts, Monday to Sunday, 7am-11pm. You will work from home three days a week and two days in our office in Lisbon. The salary for this role includes free accommodation or a monthly stipend of €1,100-€1,600 gross, depending on your preference.
Responsibilities
- Provide expert advice to customers on our Insulin Management System, responding to inquiries and resolving issues promptly and professionally.
- Coordinate product shipments, manage orders, and ensure timely delivery to our customers.
- Offer guidance and support to customers, addressing their concerns and providing solutions that meet their needs.
- Cultivate strong relationships with our customers, encouraging their compliance with product utilization and fostering a positive experience.
Requirements
To succeed in this role, you must have:
A native level of German and a good level of English.Enthusiasm for medicine and a passion for helping others.Knowledge of the value of excellent customer experiences and a willingness to go above and beyond to deliver it.Excellent communication skills, both written and verbal, with the ability to listen attentively and respond empathetically.Energy, innovation, and a proactive approach to working at a fast pace.A commitment to intercultural communication and an appreciation for expatriate lifestyles.Availability to relocate to Portugal for an international career and life experience.A valid Portuguese work permit, which we can assist you in obtaining.What We Offer
In return for your hard work and dedication, we offer:
An attractive salary, including free accommodation or a monthly stipend of €1,100-€1,600 gross.A comprehensive training program, with a 5-20 day compensation period during your onboarding.A hybrid work model, allowing you to balance remote work with time in our office in Lisbon.Reimbursement of your initial flight expenses after contract signing, as well as annual two-way flight tickets back to your home country within the EU.Free Portuguese lessons, cooking classes, sports activities, and social events organized by us.Real career opportunities in different career paths, within a multinational organization recognized as one of the best sales and customer service solutions providers in the world.About Us
We are a multinational organization located in Lisbon, Portugal, with a diverse team of talents from over 80 nationalities worldwide. Our company takes care of its employees' career development, language skills, and social integration, offering a warm climate, rich cultural history, and delicious cuisine in a vibrant European capital. If you are ready to take on new challenges and contribute to our success, please apply.
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