Medical Product Expert for German-speaking Clients in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a Medical Product Expert to join our team in Lisbon. As a Medical Product Advisor, you will be responsible for handling customer inquiries related to the Omnipod Product, an Insulin Management System.

Your key responsibilities will include:

  • Responding to inbound calls and providing support to customers.
  • Coordinating product shipment to customers and ensuring timely resolution of issues.
  • Providing direction and guidance to customers, resolving their concerns in a professional and empathetic manner.
  • Encouraging customers' compliance with product utilization.
About You

To succeed in this role, you will need:

  • A native level of German and a good level of English.
  • Enthusiasm about medicine and a willingness to provide assistance.
  • Knowledge of the value and impact that excellent customer experience can create.
  • Excellent communication and listening skills, with the ability to communicate effectively with people from diverse backgrounds.
  • Energetic, innovative, and proactive approach, with the ability to work at a fast pace.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • Ability to relocate to Portugal or be willing to do so for an international career and life experience.
  • A valid Portuguese work permit (required).
What's in it for You?

This role offers:

  • Type of contract: yearly or 6-month contract, renewable.
  • Working hours: full-time (40h/week) on rotating shifts; Mo - Su, 7am - 11pm (no night shift).
  • Hybrid model: 3 days home, 2 days office (only Lisbon area).
  • Salary Conditions:
    • Including free accommodation (shared flat, all bills included): €1100 gross/month.
    • Excluding accommodation: €1300-€1600 gross/month.
  • Compensation during training period if successful (5-20 days): 90% of normal wages.
  • For international candidates:
    • Reimbursement of initial flight expenses after contract signing.
    • Airport pick-up.
    • Yearly two-way flight ticket back to your home country (within the EU).
    • Help with paperwork, opening bank account, etc. upon arrival.
    • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.


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