Service Coordinator

3 semanas atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

We are looking for a highly skilled Service Coordinator to join our team at Grundfos Portugal.

Salary: €55,000 - €65,000 per year (dependent on experience)

Job Description:

As a Service Coordinator, you will be responsible for handling customer inquiries, preparing quotes, and ensuring seamless communication with internal teams. You will work closely with our service colleagues to provide administrative support, follow up on service orders, and maintain accurate records.

Main Responsibilities:

  • Provide exceptional customer service via phone, email, or in-person
  • Prepare and send quotes, invoices, and other documents as needed
  • Assist with training courses, toolboxes, and other logistics
  • Update customer information and manage service contracts
  • Maintain accurate records of service orders, repairs, and quotations
  • Collaborate with internal teams to resolve issues and improve processes

Requirements:

To succeed in this role, you will need:

  • A minimum education level 4 or equivalent
  • Local language and English proficiency in speech and writing
  • Experience working in a similar position, preferably in the pump technology industry
  • Strong organizational skills, attention to detail, and ability to multitask
  • Excellent communication and interpersonal skills
  • Familiarity with SAP CS, SAP CRM, and Office applications

What We Offer:

At Grundfos Portugal, we value our employees and offer a range of benefits, including:

  • A competitive salary and bonus structure
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a global leader in the pump industry

About Us:

Grundfos Portugal is a leading provider of pumps and pump solutions. Our company is dedicated to delivering high-quality products and services to customers around the world. If you are passionate about delivering exceptional customer service and have a strong background in process management, we encourage you to apply for this exciting opportunity.



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