Beauty Customer Service Representative
4 semanas atrás
We are seeking a highly motivated and customer-focused individual to join our remote customer service team as a Beauty and Cosmetics Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.
Key Responsibilities:- Manage customer inquiries and resolve issues in a timely and professional manner
- Provide expert advice on beauty and cosmetics products, including product recommendations and usage
- Upsell and cross-sell products to enhance customer satisfaction and loyalty
- Collaborate with internal teams to resolve complex customer issues
- C2-level French (spoken and written)
- B2-level English
- Experience in customer service is preferred, but not required
- Must reside in Portugal (between Coimbra and Algarve)
- EU citizenship or a residence permit for Portugal
- Competitive salary: 1,160 EUR per month
- Fully remote role - work from anywhere between Coimbra and Algarve
- Join a premier beauty and cosmetics brand
- Opportunity to gain experience in customer service
- Dynamic team with supportive management
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