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Relationship Management Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiro

About the Role

This Customer Relationship Manager will support our US based customers and work from 12:00pm to 8:00 pm GMT. The ideal candidate will be fluent in both French and English, enabling seamless communication with a diverse range of customers.

Key Skills and Qualifications

  • Strong language skills enable effective communication with a diverse customer base.
  • Possess a minimum of 1 to 2 years of experience in a customer-facing role, demonstrating a proven track record in effectively addressing customer needs and concerns.
  • Familiarity with networking technologies and products, showcasing an understanding of the technical aspects that underpin Colt's services.
  • Exhibit exceptional written and verbal communication skills, essential for conveying complex information clearly and fostering positive customer interactions.
  • Demonstrate the ability to influence individuals at all organizational levels to facilitate the fulfilment of customer requirements, emphasizing strong interpersonal skills.
  • Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer expectations and contributing to overall customer satisfaction.
  • Possess adaptability to navigate and respond to ever-changing customer needs, showcasing resilience and flexibility in a dynamic business environment.
  • Serve as a role model embodying Colt's culture, understanding and aligning with the organization's values and principles, fostering a collaborative and positive work environment.