Diverse Opportunities for Spanish Native Speakers
Há 4 dias
We are seeking a highly skilled and motivated Spanish Customer Advisor to join our team. As a customer advisor specialist, your primary responsibility will be to provide exceptional service to our clients through written and phone communication.
Your daily tasks will include:
- First Contact Resolutions: Respond to customer inquiries in a timely and professional manner.
- Customer Support: Offer specialized support through phone and email communication.
- Relationship Building: Develop meaningful relationships with customers by providing courteous, friendly, and professional service.
- Quality Assurance: Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
To succeed in this role, you must possess:
- Native or Proficient Level of Spanish (C2): Excellent language skills are essential for effective communication.
- Advanced Level of English (C1): Strong verbal and written communication skills are necessary for interacting with customers and colleagues.
- Strong Communication Skills: Excellent phone conversation skills, attentive listening, and superior writing skills are required.
- Analytical and Problem-Solving Skills: Ability to analyze situations and provide effective solutions.
In return for your expertise, we offer:
- Competitive Salary: €25,000 - €35,000 per annum, depending on experience.
- Paid Professional Training: Opportunities for growth and development.
- Relocation Package: Assistance with relocation to Porto, Portugal.
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