German Language Support Specialist in Porto with Development Opportunities

Há 6 dias


Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

We are seeking a skilled German-Speaking Customer Support Specialist to join our team in Porto, Portugal. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and looking to take the next step in their career.

About Our Client

Our client is a leading global technology company that provides cutting-edge platform solutions to remotely access, control, and support devices. Their software empowers users and customers to bridge distances and digitalize processes through seamless connectivity. With a diverse workforce of over 1,400 employees from 80 nationalities across 20+ locations worldwide, they value diversity and believe it leads to innovative solutions.

About the Role

This role involves providing top-notch customer support to existing clients via phone, tickets, and chat. The successful candidate will showcase our software solutions through online demonstrations, identify customer needs, and forward requests to the sales department. Collaboration with the Customer Support team is essential to deliver a world-class experience for our clients.

Requirements
  • University degree in economics or relevant vocational education;
  • Previous customer support experience;
  • Native fluency in German and English; other languages like Italian, Spanish, or French are a plus;
  • Windows/Mac user knowledge desirable;
  • At least some experience working with customers or in sales (e.g., internships);
  • Determination, enthusiasm, and willingness to learn;
  • Strong communication skills and passion for working with people.
What We Offer

We provide a comprehensive compensation package including a great salary of €45,000 - €55,000 per year, depending on experience, and benefits such as:

  • Onsite onboarding in the HQ office for a smooth start;
  • Public transport-friendly office location;
  • Access to corporate benefits with many discounts;
  • Regular team events and company-wide celebrations;
  • Hybrid and flexible work time with up to 50% home office;
  • A range of perks and incentives to reward your hard work and dedication.

As a valued member of our team, you'll enjoy a dynamic work environment, opportunities for growth and development, and a chance to make a real impact. If you're passionate about delivering exceptional customer experiences and want to be part of a forward-thinking organization, we encourage you to apply.



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