Career Opportunity in German Language Customer Support
Há 11 horas
We are seeking a highly skilled German Language Customer Support Representative to join our team in Porto, Portugal. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via phone and/or chat.
Key Responsibilities:- Assist customers with inquiries related to operational excellence, quality, efficiency, and customer journey improvement.
- Provide technical support and troubleshooting for hardware and software issues.
- Guide customers through the setup and usage of mPOS systems.
- Answer customer inquiries accurately and in real-time.
To succeed in this role, you must have:
- A high level of German (written and oral) and fluent English (B2).
- Familiarity with smart electronic devices.
- Proficient PC skills.
- Excellent communication skills to explain technical issues in non-technical terms.
We offer a competitive salary range of €25,000 - €35,000 per year, depending on experience and qualifications. You will also enjoy full-time contracts with indefinite duration, a central location in Porto, Portugal, and opportunities for career development and growth.
About Us:We are a global technology and services leader that powers the brands of the future. Our company culture is built on values such as innovation, collaboration, and respect for all individuals. We strive to create a workplace where everyone feels valued, empowered, and inspired to reach their full potential.
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