Ambitious Customer Support Specialist

4 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

At Cross Border Talents, we're seeking an ambitious and customer-focused professional to join our team as a German-speaking Customer Support Agent in Porto. This is a fantastic opportunity to advance your career in a fast-paced and collaborative environment.

We offer a comprehensive compensation package including a salary of approximately €30,000 per year, performance bonuses, meal allowance, health insurance, paid training programs, and long-term career growth opportunities. On top of that, you'll receive up to €700 relocation reimbursement and 4 weeks of hotel accommodation in Porto to help you settle in.

About the Role

You will be supporting clients of a well-known financial institution through calls, chat, and email, helping them navigate online banking and understand products and marketing campaigns. Your main responsibilities include:

  • Responding to customers via calls, chat, and email
  • Providing product details and information on campaigns
  • Assisting with card services and scheduling appointments
  • Supporting marketing initiatives and inquiries
About You

To succeed in this role, you'll need fluency in German (C2) and English (B2), a valid work permit for Portugal, and the ability to start ASAP. While prior customer service experience is preferred, it's not required.

If you're passionate about delivering exceptional customer experiences and ready to take on new challenges, apply now to become part of our dynamic team



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