Client Support Professional
Há 5 dias
We are seeking a highly skilled Client Support Specialist to join our team in Porto, Portugal. As a global leader in customer service, we offer a unique opportunity for career growth and professional development.
About the RoleIn this key position, you will be responsible for providing exceptional support to clients of a well-known bank through various communication channels, including calls, chat, and email. Your primary objective will be to assist customers with online banking services, explain product features, and address inquiries.
- Manage customer queries via calls, chat, and email
- Share product and promotional information
- Assist with card blocking, scheduling, and general inquiries
You will work collaboratively with colleagues on central marketing initiatives, contributing to the success of our organization. If you are a motivated individual with excellent language skills and a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.
Why Work with UsWe offer a competitive salary package, which includes:
$38,000 per annum (estimated salary based on location and industry standards)
A meal allowance to support your daily needs
Comprehensive health insurance to ensure your well-being
Fully paid training to enhance your skills and knowledge
Performance bonuses to recognize your achievements
Language bonuses to reward your proficiency in multiple languages
Relocation assistance of €700 and 4 weeks of hotel accommodation provided to support your transition to Portugal
RequirementsTo succeed in this role, you must possess:
Fluency in German (C2) and English (B2)
A valid work permit for Portugal
Availability to start immediately
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