Tech Support Professional
Há 1 mês
**Company Overview**
Axians is a collaborative and inclusive environment with a culture of proximity. We care about the environment and social responsibility. This could be your opportunity to join an international project in the banks sector.
**Job Description**
We are looking for a Tech Support Professional to work on an international project in the banks sector. Your day-to-day activities will include resolving incidents and support requests, ensuring efficiency of solutions provided, proper communication with operational users, and internal global communication between teams.
**Key Responsibilities:**
- Resolve technical issues efficiently
- Communicate effectively with operational users
- Collaborate with IT client teams
- Apply SLA and follow procedures
- Share expertise and knowledge with the team
**Requirements:**
- Proficient in Oracle SQL/PL-SQL and Linux/Unix commands
- Good knowledge of the funds industry or financial services experience
- IT or business degree
- Experience in production/application support
- Familiarity with technical analysis and impact identification
**What You Can Expect from Us:**
- A stable professional career with opportunities for growth
- Access to training and certifications
- 360° evaluation and development opportunities
- Reconciliation of work and family life
- Attractive compensation package including performance bonuses and health insurance
The estimated salary for this position is **$60,000 - $80,000 per year**, depending on location and experience. If you have the skills and qualifications we're looking for, send us your resume in English and Europass format.
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