Tech Support Professional

Há 1 mês


Porto, Porto, Portugal Axianspt Tempo inteiro

**Company Overview**

Axians is a collaborative and inclusive environment with a culture of proximity. We care about the environment and social responsibility. This could be your opportunity to join an international project in the banks sector.

**Job Description**

We are looking for a Tech Support Professional to work on an international project in the banks sector. Your day-to-day activities will include resolving incidents and support requests, ensuring efficiency of solutions provided, proper communication with operational users, and internal global communication between teams.

**Key Responsibilities:**

  • Resolve technical issues efficiently
  • Communicate effectively with operational users
  • Collaborate with IT client teams
  • Apply SLA and follow procedures
  • Share expertise and knowledge with the team

**Requirements:**

  • Proficient in Oracle SQL/PL-SQL and Linux/Unix commands
  • Good knowledge of the funds industry or financial services experience
  • IT or business degree
  • Experience in production/application support
  • Familiarity with technical analysis and impact identification

**What You Can Expect from Us:**

  • A stable professional career with opportunities for growth
  • Access to training and certifications
  • 360° evaluation and development opportunities
  • Reconciliation of work and family life
  • Attractive compensation package including performance bonuses and health insurance

The estimated salary for this position is **$60,000 - $80,000 per year**, depending on location and experience. If you have the skills and qualifications we're looking for, send us your resume in English and Europass format.


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