IT Support Professional

Há 4 dias


Porto, Porto, Portugal Sword Health Tempo inteiro

About Us

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Sword Health is a high-tech startup company dedicated to simplifying the workplace through innovative solutions. We're passionate about staying ahead and ensuring everything runs smoothly.

Job Summary

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We're looking for an IT Support Associate to join our proactive team. As an IT Team, we understand the importance of technology in today's workplace and the impact that technical issues can have on productivity and efficiency.

Responsibilities

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  • Resolve support tickets and provide end-user support;
  • Assist with new user setup;
  • Manage enterprise applications;
  • Oversee and manage medium-sized IT projects;
  • MDM solution management;
  • Proactively prevent and address security issues;
  • Maintain and manage IT stock.

Requirements

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  • Outstanding technology knowledge;
  • Great network skills to manage and enhance the network infrastructure in both office and warehouse environments;
  • Asset management expertise;
  • Solid technical support background with a minimum of 5 years of IT experience;
  • Minimum of 5 years working in IT;
  • Good interpersonal skills and a strong preference for teamwork;
  • Good analytical ability, organization, and planning skills.

Salary and Benefits

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We offer a competitive salary, which ranges between €55,000 and €65,000 per year, depending on experience. Our benefits include:

  • A stimulating, fast-paced environment with lots of room for creativity;
  • A bright future at a promising high-tech startup company;
  • Career development and growth;
  • The opportunity to work with a talented team and add real value to an innovative solution;
  • A flexible environment where you can control your hours (remotely) with unlimited vacation;
  • Access to our health and well-being program;
  • Remote or Hybrid work policy.

Additional Information

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Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.


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