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Commercial Support Representative

1 semana atrás


Lisboa, Lisboa, Portugal Alphanumeric Systems Canada Ltd Tempo inteiro

Job Description

We are seeking a highly skilled Commercial Support Representative to join our team at Alphanumeric Systems Canada Ltd. As a Pharmaceutical Liaison, you will play a crucial role in providing exceptional customer service to patients, healthcare providers, and vendors.

About the Company

Alphanumeric Systems Canada Ltd is a leading provider of customer service solutions. We are committed to delivering exceptional service to our clients and their customers.

Key Responsibilities

  • Respond to commercial inquiries from patients, healthcare providers, and vendors in a professional and empathetic manner.
  • Provide customer support to wholesalers and distributors, including ordering, logistics, and contracted customers.
  • Answer general inquiries from consumers and healthcare providers.
  • Work with third-party vendors to provide wholesale/distribution support.
  • Navigate and provide assistance navigating commercial tools and sites.

Requirements

  • Fluency in English, German (mandatory), and French (nice to have).
  • Experience in customer service or related fields.
  • Flexibility to work shifts and adapt to different time zones.
  • Strong proficiency in spoken and written English, German, and French, as well as excellent written and verbal communication skills.

Benefits

  • Competitive salary.