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Commercial Support Representative
1 semana atrás
Job Description
We are seeking a highly skilled Commercial Support Representative to join our team at Alphanumeric Systems Canada Ltd. As a Pharmaceutical Liaison, you will play a crucial role in providing exceptional customer service to patients, healthcare providers, and vendors.
About the Company
Alphanumeric Systems Canada Ltd is a leading provider of customer service solutions. We are committed to delivering exceptional service to our clients and their customers.
Key Responsibilities
- Respond to commercial inquiries from patients, healthcare providers, and vendors in a professional and empathetic manner.
- Provide customer support to wholesalers and distributors, including ordering, logistics, and contracted customers.
- Answer general inquiries from consumers and healthcare providers.
- Work with third-party vendors to provide wholesale/distribution support.
- Navigate and provide assistance navigating commercial tools and sites.
Requirements
- Fluency in English, German (mandatory), and French (nice to have).
- Experience in customer service or related fields.
- Flexibility to work shifts and adapt to different time zones.
- Strong proficiency in spoken and written English, German, and French, as well as excellent written and verbal communication skills.
Benefits
- Competitive salary.