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Digital Experience Expert
1 semana atrás
About the Role
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don't own. With its cutting-edge AI technology and unparalleled cloud, internet, and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues before they impact end-user experiences.
As a Technical Solutions Professional at Cisco ThousandEyes, you will be instrumental in working with prospects during trials, highlighting business value, educating prospects, customers, and the sales team on how ThousandEyes applies to industry trends and business initiatives. You will also accelerate ThousandEyes growth through expanding market awareness of ThousandEyes and closing business.
Key Responsibilities:
- Support the technical sales process
- Assist sales in technical prospecting to help uncover opportunities
- Demonstrate solution to showcase capabilities and use-cases
- Build and maintain a technical and trusted advisor relationship with customers
- Support customers during solution trials
- Scope and architect solution deployments
- Present to decision makers during trial wrap-up meetings
- Participate as a member of the Solutions Engineering teams
- Present technical topics and successful wins
- Share technical challenges and ways to overcome
- Interface with Marketing
Qualifications:
- 3-5 years of Solutions Engineering Experience
- Excellent presentation, communication, and problem-solving skills
- Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
- Knowledge of application and network infrastructures
- Fluent in English, French would be a bonus
