Product Expert Advocate
4 semanas atrás
**Company Overview**
Agicap is a fast-growing startup based in Lyon, founded by French entrepreneurs in 2016. With over 7000 customers and revenue growth above 100% YoY for the past 3 years, we have been recognized as one of the most promising scale-ups in Europe.
We are on a mission to revolutionize financial management for SMEs and Mid-Market companies worldwide. Our goal is to become the global leader in this space, and we believe that our passion, dedication, and innovative approach make us uniquely positioned to achieve this ambition.
**Salary**
The estimated annual salary for this role is around €80,000 - €110,000, depending on experience and qualifications.
**Job Description**
As a Product Knowledge Manager (PKM), you will be responsible for providing top-notch product training and documentation to business teams, ensuring they can leverage all product capabilities effectively.
You will also serve as a product expert, tackling any product & tech issues raised by business teams that prevent customers from utilizing the product's full potential.
Furthermore, you will handle projects that enable users to derive maximum value from the product.
Your role is crucial in our organization, acting as a bridge between customer success, sales, and product/tech teams.
**Required Skills and Qualifications**
To succeed in this role, you must possess:
- A graduate degree from a top engineering or business school
- Fluency in English and French
- A customer-centric, problem-solving, and impact-oriented mindset
- A minimum of one year's experience in a tech environment
- Demonstrated methodological rigor and strong team spirit
- Experience working with cross-functional teams, including CS, sales, tech, PM, and marketing
**Benefits**
We offer an attractive salary package, daily lunch allowance, health insurance, transportation reimbursement, and state-of-the-art work equipment.
Our beautiful office is located in the heart of Lisbon, a hub for rising tech companies in Europe.
We provide an empowering entrepreneurial framework, offering autonomy and opportunities for growth.
This role presents a unique chance to join a fast-growing startup and contribute to shaping its future.
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