Beauty Product Expert
1 dia atrás
Unlock Your Potential as a Professional Skincare Consultant with Blu Selection in Porto, Portugal
About UsWe are a multinational organization renowned for our exceptional sales and customer service solutions. Our vibrant team in Porto is passionate about beauty and committed to providing unparalleled experiences.
Job DescriptionAs a Beauty Product Expert, you will play a crucial role in guiding customers through their beauty journeys. You will be responsible for offering expert advice on skincare, makeup, and wellness products, staying ahead of the latest trends, and creating personalized experiences that leave a lasting impression.
Your responsibilities will include:
- Managing consumer requests related to information and complaints through various channels
- Providing excellent solutions, services, and product advice in a professional, precise, and timely manner
- Maintaining contact with other departments and redirecting related cases and issues to relevant departments
To succeed in this role, you will need:
- Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction
- Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset
- Proficiency in the English language, with a minimum B2 level
- Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions
- Willingness and availability to work flexible shifts
We offer a competitive salary package, including:
- €1,300 - €1,400 gross monthly salary (excluding accommodation)
- €950 - €1,100 gross monthly salary (including free accommodation)
We also provide additional benefits, such as:
- Reimbursement of initial flight expenses after 9 months
- Airport pick-up
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