Beauty Support Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Overview

We are seeking a skilled Beauty Support Specialist to join our team in Porto. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers.

Salary

The estimated salary for this role is €28,000 - €35,000 per year, depending on experience.

Job Description

Your primary responsibility will be to provide timely and effective responses to customer inquiries via phone, email, and chat in Dutch. You will work closely with our product teams to ensure that customers receive accurate and helpful information about our beauty products.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in Dutch, ensuring all communications are clear, friendly, and professional.

  • Assist customers with product-related questions, order processing, returns, and general inquiries about our beauty products.

  • Troubleshoot and resolve customer issues efficiently, aiming for a first-contact resolution whenever possible.

  • Maintain accurate records of customer interactions, feedback, and resolutions in our CRM system.

  • Collaborate with team members and other departments to improve customer satisfaction and address common issues.

  • Stay up-to-date with product knowledge and industry trends to provide informed support to customers.

  • Participate in training and development programs to enhance your skills and knowledge of our product offerings.

Required Skills and Qualifications:

  • Native Dutch speaker with strong communication skills.

  • B2 level proficiency in English; additional languages are a plus.

  • Previous experience in customer service or a related field, preferably within the beauty sector.

  • Excellent problem-solving skills and a customer-oriented mindset.

  • Ability to work independently and collaboratively as part of a team.

  • Proficient in using computer systems and software applications.

  • A passion for beauty products and a genuine desire to help customers.

Benefits:

  • Competitive salary and performance-based bonuses.

  • Comprehensive training and ongoing support to help you excel in your role.

  • Employee benefits, including health insurance, wellness programs, and staff discounts on beauty products.

  • Opportunities for career advancement and professional growth within the company.

  • A dynamic and inclusive work environment in the beautiful city of Porto.

Others:

This is an excellent opportunity for a motivated and results-driven individual to join our team and contribute to our mission of delivering exceptional customer experiences.


  • Digital Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    Unlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company Overview: Located in the heart of Porto, our company is dedicated to providing exceptional beauty experiences. As a Beauty Product Specialist, you will be part of a vibrant team that shares your passion for beauty and customer satisfaction. Salary: €1,050-€1,200 gross per month (including free accommodation) or €1,300-€1,400 gross per month...

  • Beauty Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Charlotte Tilbury Tempo inteiro

    About Charlotte TilburyAt Charlotte Tilbury Beauty, we're passionate about empowering everyone to be their most beautiful self. As a key member of our team, you'll play a vital role in spreading this message through exceptional customer service and product knowledge.Key Responsibilities:Provide world-class customer service, delivering an exceptional...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Work with a Top Beauty BrandWe are seeking a French-speaking Customer Service Representative to join our team and provide exceptional support to our customers.About the RoleAs a Customer Service Representative, you will be the first point of contact for our customers, handling their inquiries and providing a seamless experience.Key Responsibilities Act as...

  • Beauty Expert

    Há 2 dias


    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    About UsTeleperformance Portugal is a leading international business process outsourcing company with over 12,000 employees from 111 nationalities. We provide services in 35 languages and offer a wide range of integrated omnichannel solutions.Job SummaryWe are seeking a highly motivated Beauty Expert - French Language Specialist to join our team. As a Beauty...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About Blu SelectionBlu Selection is an international Customer Experience Specialist with a global presence and over 50,000 employees. Our company was founded by two French entrepreneurs in 2000 and has since become a leading player in the customer service industry.About the RoleWe are seeking a passionate and knowledgeable Beauty Customer Service Agent to...

  • Beauty Artisan

    1 semana atrás


    Lisboa, Lisboa, Portugal Charlotte Tilbury Tempo inteiro

    About Us: Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE, our company has revolutionised the face of the global beauty industry. We offer an easy-to-use, easy-to-choose, easy-to-gift range that makes everyone feel beautiful.The Role: As a Beauty Artisan, you will work at a fast pace to achieve and exceed sales targets. You are...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Teleperformance Portugal is a global leader in the customer service industry, providing high-quality services to clients worldwide. We are currently seeking a highly skilled and motivated Customer Service Specialist for Prestige Beauty Products.About the RoleIn this role, you will be responsible for delivering exceptional customer service to clients across...

  • Beauty Artisan

    2 semanas atrás


    Lisboa, Lisboa, Portugal Charlotte Tilbury Tempo inteiro

    About the RoleAt Charlotte Tilbury Beauty, we're looking for a talented individual to join our team as a Beauty Artisan. This is a fantastic opportunity to work with a fast-paced brand that's disrupting the beauty industry. The ideal candidate will have previous experience as a Sales Advisor in a fast-paced environment, such as beauty, retail or FMCG....


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Summary:We are seeking a passionate and knowledgeable Beauty Customer Service Agent to join our team in Lisbon, Portugal. As a French native speaker, you will be responsible for providing exceptional customer service to our clients, answering their questions, and handling emails in a calm and polite manner.Responsibilities:Answer customer inquiries...

  • Beauty Expert

    4 semanas atrás


    Lisboa, Lisboa, Portugal Charlotte Tilbury Tempo inteiro

    At Charlotte Tilbury, we're seeking an exceptional Beauty Expert to join our team. As a Beauty Expert, you'll be the true heart of our stores and counters, responsible for empowering our customers to be the most beautiful version of themselves.Key ResponsibilitiesCombine expert artistry skills with exceptional product knowledge to deliver world-class...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the Role: We are seeking a highly skilled French-speaking Customer Support Representative to join our team at Cross Border Talents.Responsibilities: As a Customer Support Representative, you will be the first point of contact for our customers, providing top-notch service and resolving their inquiries in a timely and effective manner.Key Requirements:...

  • Beauty Expert

    Há 1 mês


    Lisboa, Lisboa, Portugal Charlotte Tilbury Tempo inteiro

    About the Role: We are seeking a highly skilled Beauty Expert to join our team at Charlotte Tilbury. As a Beauty Expert, you will be responsible for providing exceptional customer service and showcasing our range of skincare and makeup products.Key Responsibilities:Combine expert artistry skills with exceptional product knowledge to deliver a world-class...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about the fashion and beauty industry and looking for a challenging role that will utilize your skills and experience? Blu Selection is seeking a Senior Fashion and Beauty Customer Experience Specialist to join our team in Lisbon, Portugal.About the RoleThis exciting opportunity allows you to work with a multinational organization that has...

  • Beauty Skincare Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Charlotte Tilbury Tempo inteiro

    About the RoleAs a Beauty Expert, you will be the heart of our stores and counters, responsible for empowering customers to be their most beautiful versions. You will combine your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections.Key ResponsibilitiesDeliver world-class artistry and an...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About UsAt Buscojobs Portugal, we're a global leader in beauty and cosmetics, known for our innovative products and commitment to sustainability.Job SummaryWe're seeking a motivated and enthusiastic customer service representative to join our Spanish + Portuguese Customer Support team in Lisbon, Portugal.Key ResponsibilitiesProvide exceptional customer...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    About the JobWe are seeking a highly skilled Customer Care for Beauty to join our team in Portugal. As a Customer Experience Specialist, you will be responsible for delivering exceptional service to consumers and guests, promoting our client's prestige beauty brands, and providing advanced sales solutions.Key ResponsibilitiesSet and maintain the highest...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    **Work from Home Opportunity**We are seeking a French-speaking Customer Service Representative to join our team at Cross Border Talents. As a fully remote role, you will be working from the comfort of your own home, providing top-notch service to our customers.**Key Responsibilities:**Act as the first line of support, helping customers with their inquiries...

  • Database Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    Unlock Your Potential as a Database Support SpecialistWe are seeking a talented and experienced Database Support Specialist to join our team. As a key member of our database support team, you will be responsible for ensuring the availability and performance of our databases.Your role will involve:Providing exceptional support to the database team, ensuring...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Beauty Customer Service Agent in LisbonAre you passionate about beauty and make-up? Do you want to share your knowledge with others and be part of a multicultural team in a company that works alongside well-known brands?Responsibilities:Provide exceptional customer service to clients regarding beauty products, orders, payment methods, and...