Senior Technical Operations Manager

4 semanas atrás


Lisboa, Lisboa, Portugal Agicap Tempo inteiro
Role Overview

We are seeking an experienced and ambitious Senior Technical Operations Manager to lead our international Customer Success Engineer team at Agicap Global. As a key member of our organization, you will be responsible for managing and developing the team to automate Customer Success Tasks (CTA) and enhance efficiency and scalability across our operations globally.

Key Responsibilities:
  • Lead and manage the international CS Engineer team, providing guidance, support, and performance management.
  • Drive the automation of Customer Success Tasks (CTAs) to improve operational efficiency and reduce manual effort.
  • Collaborate closely with cross-functional teams, including Key Account Managers (KAM), Onboarders, and Account Managers (AM), to support their workflow and streamline customer onboarding processes.
Requirements

To succeed in this role, you should have:

  • A degree from an engineering or business school.
  • At least 3 years of relevant work experience, with previous exposure to team management.
  • Fluency in French and English, both spoken and written.
  • Strong proficiency in Python and understanding of the REST API concept.
  • Excellent project management and change management skills, with the ability to prioritize, organize yourself, and communicate effectively.
  • A natural leadership style that drives your team toward success.
What We Offer

We provide:

  • A competitive salary estimated around €100,000 per year based on the Lisbon location.
  • A key moment to join a fast-growing startup and contribute to the creation of our new international hub.
  • A beautiful office in the heart of Lisbon, right in one of Europe's top rising tech hubs.
  • Great opportunities to advance your career within a fast-growing international company.
  • Daily challenges working with SME executives and CEOs.
  • A highly entrepreneurial environment that is empowering, educational, and offers a lot of autonomy.
About Us

Agicap is a fast-growing startup that allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers, and get paid. Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.



  • Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    As a Senior Technical Field Operations Manager at Michael Page, you will be responsible for overseeing the technical field operations of our international manufacturer and marketer of complete solutions. These solutions identify and protect people, products, and places, increasing safety, productivity, and performance. Our product portfolio includes...


  • Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Job SummaryWe are seeking a skilled Technical Operations Manager to join our team at Richemont. In this role, you will oversee the technical aspects of our operations and ensure seamless collaboration between teams.About YouTo be successful in this position, you should have:A Bachelor's degree in Computer Science, Information Technology, or a related...


  • Lisboa, Lisboa, Portugal Kudzu Interactive, Inc. Tempo inteiro

    About The RoleTillster is seeking a seasoned Senior Technical Project Manager to lead the delivery of technology-centric programs and projects. This is a remote position that requires residing in Portugal and starting within 30 days.As a key member of our team, you will manage moderately complex technical programs and projects, working closely with...


  • Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    **Job Title:** Senior Grid Operations Manager**Company Overview:** Michael Page Portugal, a leading recruitment agency in the energy and renewables sector, is currently looking to hire a Senior Grid Operations Manager for their operations in Portugal.**Job Description:The role of Senior Grid Operations Manager involves working with clients to support the...


  • Lisboa, Lisboa, Portugal Pager Tempo inteiro

    Job SummaryPagerDuty is seeking a Senior Technical Program Manager to lead our digital operations management efforts. As a key member of our team, you will be responsible for driving technical program planning, milestone definition, and resource allocation to ensure predictable delivery. Your strong technical background and excellent problem-solving skills...

  • Technical Operations Manager

    4 semanas atrás


    Lisboa, Lisboa, Portugal Multipessoal Tempo inteiro

    We are recruiting a Technical Operations Manager for Multipessoal, a leading multinational company in the Consumer Electronics sector. About the RoleThe Technical Operations Manager will be responsible for overseeing the technical returns process to minimize losses and optimize lead times. This involves monitoring costs, controlling inventory, and...


  • Lisboa, Lisboa, Portugal Pagerduty, Inc. Tempo inteiro

    At PagerDuty, Inc., a global leader in digital operations management, we're seeking a highly skilled Senior Technical Program Manager to join our team. This exciting opportunity allows you to drive the success of large-scale programs and projects, collaborating with diverse teams across domains.About the RoleWe empower teams to do critical work that moves...

  • Senior Operations Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Senior Operations Manager to join our team at Match Profiler. As a key member of our internal team/client, you will be responsible for overseeing production processes and ensuring the smooth delivery of projects.About UsMatch Profiler is an Information Systems consulting firm with a strong presence in both...


  • Lisboa, Lisboa, Portugal Logicalis Gmbh Tempo inteiro

    About the RoleWe are seeking an experienced Cybersecurity Technical Operations Manager to join our team in Lisbon. This is a full-time position that will play a crucial role in the implementation and maintenance of our clients' network infrastructure.


  • Lisboa, Lisboa, Portugal Dellent Consulting Tempo inteiro

    Company OverviewDellent Consulting is a leading global consulting firm that specializes in financial operations and management. Our team of experts works closely with clients to develop solutions that improve their financial performance and drive business growth.Estimated Salary: €60,000 - €80,000 per annumJob Description:We are seeking a Senior...


  • Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Job TitleIntelligent Grid Operations ManagerAbout UsMultinational leader in its sector is currently looking to hire a Senior Grid Operations Manager for their operations in Portugal.Job DescriptionThe Manager role is responsible for working with our clients to support the planning, design and delivery of digital grid programmes across EMEIA, specifically in...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    OverviewPagerDuty empowers teams to drive business forward through our Operations Cloud. We are seeking a Senior Technical Program Manager to join our diverse team.

  • Senior Operations Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Job Title: Senior Operations ManagerAbout the RoleThe Senior Operations Manager, Operations is responsible for overseeing the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing coaching, motivation and accountability.Key ResponsibilitiesResponsible for the daily supervision of a...


  • Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    About Match ProfilerMatch Profiler is a leading Information Systems consulting firm, operating in both national and international markets since 1999. Our multidisciplinary team of experts provides cutting-edge IT solutions that empower our clients to optimize their operations and achieve success.Job Title: Technical Support Operations Manager (Cloud...


  • Lisboa, Lisboa, Portugal ConvaTec Tempo inteiro

    ConvaTec is a leading global medical products and technologies company, dedicated to improving the lives of people around the world. As Senior Global Tax Operations Manager, you will play a crucial role in driving our tax operations forward.About ConvaTecWe are a global organization with a presence in almost 100 countries, employing around 10,000 colleagues....


  • Lisboa, Lisboa, Portugal Mixmove Tempo inteiro

    Company OverviewMixmove is a software company that specializes in logistics solutions, connecting the entire supply chain and enabling collaboration. Our unique capabilities optimize fill rates, reducing carbon emissions from logistics operations while making them more cost-efficient.We have offices in Oslo and Lisbon, with a presence throughout Europe and...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a skilled Senior Operations Manager to oversee our loan operations in Lisbon, Portugal. As the primary contact for borrowers, you will be responsible for handling documents and communication with lenders.Main Responsibilities:Ensure all agreements are followedManage financial processes, waivers, amendments, and coordinate...


  • Lisboa, Lisboa, Portugal WE ARE META Tempo inteiro

    We Are META is a leading tech company that specializes in matching talented professionals with top clients. We are currently seeking an experienced IT Operations Manager and Technical Project Lead to join our team.About the RoleAs an IT Operations Manager and Technical Project Lead at We Are META, you will be responsible for overseeing the technical...


  • Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    About UsAt Capgemini, we're a global business and technology transformation partner helping organizations accelerate their dual transition to a digital and sustainable world. With over 55 years of heritage, our team of 340,000 experts in more than 50 countries is trusted by clients worldwide to unlock the value of technology and address their entire breadth...


  • Lisboa, Lisboa, Portugal team Tempo inteiro

    Job DescriptionThe Chief Technical Operations Manager will be responsible for overseeing the technical operations and strategic direction of the SaaS center of expertise. This role requires a strong leader with a broad understanding of software engineering practices, excellent management skills, and the ability to drive collaboration across multiple...