Technical Support and User Activation Expert

4 semanas atrás


Porto, Porto, Portugal Nordic Jobs Worldwide Tempo inteiro
Technical Support and User Activation Expert

We are seeking a highly motivated and technically skilled individual to join our Tech Support Team as a Technical Support and User Activation Expert. As a key member of our team, you will play a crucial role in providing first-class assistance to our customers, troubleshooting technical issues, and helping them maximize their use of high-tech products.

Key Responsibilities:

  • Diagnose and resolve complex technical issues
  • Advocate for customers, addressing their needs and delivering exceptional service
  • Stay up-to-date with the latest technology and innovations

Requirements:

  • Good English proficiency (B2+), both written and spoken
  • Strong interest in troubleshooting hardware and software on various electronic devices
  • Passion for learning and understanding operating systems like Android and iOS, as well as general software
  • Excellent listening skills and a keen interest in building strong relationships with customers

What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for career development and advancement
  • A competitive salary and benefits package

About Us:

Nordic Jobs Worldwide is a professional recruitment company focused on connecting candidates from the Nordics with companies from around the world. We have helped over 4,000 people find their dream job with our 450+ partners in over 35 countries.



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