Business Process Optimization Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Mi-C3 International Tempo inteiro

**Business Process Engineer Role**


At Mi-C3 International, we're seeking an experienced Business Process Engineer to drive process optimization and efficiency across our organization.


As a key member of our team, you'll leverage your expertise in process analysis, automation, and technology implementation to streamline business operations, enhance efficiency, and deliver tangible value to our stakeholders.


This role requires a unique blend of analytical thinking, technical prowess, and strong interpersonal skills. If you're passionate about optimizing complex business processes and have a knack for translating business needs into technological solutions, we invite you to apply.


**Key Responsibilities**



  • Conduct in-depth analysis of existing business processes and identify key pain points through stakeholder interviews
  • Orchestrate critical tasks across Business and Technology teams throughout project life cycles
  • Proactively manage issue escalation to leadership and relevant stakeholders
  • Oversee ongoing maintenance and enhancements for deployed solutions
  • Apply advanced critical thinking to optimize and automate complex, multi-touchpoint processes
  • Collaborate closely with Technology teams to design and implement high-quality, value-driven solutions
  • Execute comprehensive Quality Assurance testing prior to process deployment
  • Establish reporting and alerting requirements for process monitoring
  • Create, iterate, and maintain data retrieval reports
  • Leverage deep understanding of systems and software development lifecycles
  • Utilize automation tools and techniques for managing intricate workflows
  • Implement robust validation and error handling mechanisms to ensure data integrity
  • Develop and manage background execution scripts
  • Design adaptive, dynamic forms to handle complex data entry scenarios

**Technical Requirements**


Relevant tertiary qualification(s), proficiency in SQL, JavaScript (medium to advanced level), HTML & CSS for designing forms (mid-level experience), BPMN 2.0 for business process design and management, Git version control, and GraphQL for data operations.


Familiarity with process mining techniques and tools, experience using business automation tools, and understanding of systems and software development lifecycles.


**Key Attributes**



  • Exceptional analytical and problem-solving skills
  • Strong process modelling and documentation abilities
  • Capacity to translate complex business requirements into clear process models
  • Ability to identify process inefficiencies and propose innovative solutions
  • Strong communication and interpersonal abilities
  • Ability to work effectively in cross-functional teams
  • Attention to detail and commitment to quality
  • Adaptability and willingness to learn new technologies and methodologies

**Join our organization and contribute to driving business excellence.**



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