German Digital Marketing Specialist
Há 3 dias
We are seeking a highly motivated and detail-oriented German Digital Marketing Specialist to join our team at Speakit. As a key member of our social media content moderation team, you will play a crucial role in ensuring the quality and integrity of our online content.
**About the Role:**
This is an exciting opportunity for a talented individual with excellent communication skills and a passion for digital marketing to join our dynamic team in Lisbon, Portugal. In this position, you will work closely with our clients to provide exceptional customer support via chat, email, and phone. You will also consult with clients on optimization procedures for their advertising campaigns, offer recommendations for common problems or frequently asked questions, and maintain high levels of customer satisfaction.
**Responsibilities:**
- Provide B2B support to small and medium-sized businesses via chat, email, and phone.
- Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain.
- Offer recommendations to common B2B problems or frequently asked questions.
- Maintain and ensure a high level of customer satisfaction.
- Identify trends and solve problems facing multiple SMB clients.
- Provide customer insights and feedback from our B2B clients to engineering.
The ideal candidate will have native or proficient level German (C2), advanced level English both verbal and written, strong communication skills, excellent phone conversation skills, attentive listening, and superior writing skills. Experience with online advertising products and social media will be considered a plus. The salary for this role is approximately €1,300 gross per month, which translates to around €15,600 per year. Additionally, you can expect extra productivity bonuses, first-class ongoing training and development, career development opportunities, a multicultural and modern working environment, sports facilities, and relocation package covered, including flight ticket to Portugal, cab fare from the airport to your hotel, and hotel accommodation.
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