Digital Marketing Specialist for German Speaking Clients
Há 3 dias
speakit is seeking a highly motivated and skilled Digital Marketing Specialist to join our team in Lisbon, Portugal. As a German Social Media Content Moderator, you will play a crucial role in providing exceptional customer service and support to our clients.
Salary and BenefitsWe offer a competitive salary of €1,300 gross per month (€1000 gross with housing and expenses included), plus extra productivity bonuses and first-class ongoing training and development opportunities. You will also enjoy a multicultural and modern working environment, sports facilities, and a relocation package covered by the company.
Job DescriptionIn this role, you will be responsible for:
- Providing B2B support to small and medium-sized businesses via chat, email, and phone;
- Consulting B2B clients on optimization procedures for their advertising base in the online and digital advertising domain;
- Providing pre and post-sales support for all self-service products;
- Offering recommendations to common B2B problems or frequently asked questions;
- Maintaining and ensuring a high level of customer satisfaction;
- Identifying trends and solving problems facing multiple SMB clients;
- Providing customer insights and feedback from our B2B clients to engineering.
To be successful in this role, you will need to possess:
- A native or proficient level of German (C2);
- An advanced level of English both verbal and written;
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills;
- A desire to learn and advance, be a curious investigator, and problem solver;
- Experience with online advertising products and social media (a plus);
- EU citizenship;
- Be a local candidate or willing to relocate to Lisbon, Portugal.
You will enjoy a range of benefits, including:
- Competitive salary and bonus structure;
- First-class ongoing training and development opportunities;
- Multicultural and modern working environment;
- Sports facilities;
- Relocation package covered by the company.
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