Dutch Back Office Advisor for a Video Game Brand Position
1 semana atrás
About the Role
We are seeking a highly skilled and experienced Dutch Back Office Advisor to join our team in Portugal.
Your Key Responsibilities
- Provide exceptional customer support to our clients, resolving escalated cases in a timely and professional manner.
- Investigate and analyze complex technical issues, identifying root causes and implementing effective solutions.
- Communicate with customers via phone, email, and chat, ensuring a high level of customer satisfaction.
- Collaborate with internal teams to improve processes and procedures, enhancing the overall customer experience.
Requirements
- Native or fluent Dutch language skills (C2 level).
- Advanced English language skills (C1 level).
- Previous experience in customer services or escalation support, preferably in the gaming industry.
- Excellent communication and interpersonal skills, with the ability to work independently and collaboratively.
What We Offer
- Competitive salary and benefits package.
- Opportunities for growth and professional development.
- A dynamic and multicultural work environment.
Join Our Team
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