Italian Back Office Advisor for a Video Game Brand
3 semanas atrás
We are seeking a highly skilled and experienced Italian Back Office Advisor to join our team at a leading video game brand. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our customers in Italy.
Key Responsibilities:- Provide timely and effective support to customers via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain knowledge of our products and services to provide accurate and helpful information to customers
- Meet or exceed customer satisfaction targets and key performance indicators
- Native or fluent Italian language skills
- Advanced English language skills
- Previous experience in customer service or support role, preferably in the gaming industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Relocation package for successful candidates
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual with a passion for the gaming industry, we encourage you to apply for this exciting opportunity.
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