Global Luxury Concierge Representative
Há 6 dias
We are looking for a highly motivated and detail-oriented individual to join our global luxury concierge team in Lisbon, Portugal.
As a key member of our team, you will be responsible for providing exceptional service to our clients, managing their relationships, and ensuring timely responses to their inquiries.
Your main responsibilities will include:
- Managing customer relationships and ensuring timely responses to their inquiries
- Providing accurate and helpful information to customers via phone, email, or chat
- Escalating complex issues to senior team members as needed
- Maintaining accurate records of customer interactions
To succeed in this role, you will need:
- A native level of German (C2) and advanced English language skills
- Strong communication and interpersonal skills
- The ability to work independently with minimal supervision
- A willingness to learn and adapt to new technologies and processes
Our company offers a range of benefits, including:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Access to cutting-edge technology and tools
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