Product Marketing Strategist

Há 1 mês


Lisboa, Lisboa, Portugal Zendesk Tempo inteiro

About the Role:

We are seeking an experienced Product Marketing Manager to play a pivotal role in advancing our AI product solutions. This individual will develop fundamental insights into our market, customers, and competitors to drive research, messaging, and positioning. They will also work closely with cross-functional teams to launch new capabilities and bring them to market.

Key Responsibilities:

  • Develop strategic insights for our AI admin and agent capabilities.
  • Launch and bring to market new capabilities as part of our Advanced AI add-on.
  • Evangelize the Zendesk AI product strategy and functionality.
  • Enable internal partners on messaging and craft materials to support customer-facing interactions.
  • Collaborate with Product, Marketing, Sales, Success, Operations, and Enablement teams to develop strategic frameworks and assets.

Requirements:
  • 4-6+ years of experience in Product Marketing in software and technology.
  • Articulate storytelling and analytical skills.
  • Executive presence and ability to engage with senior leadership.

About Zendesk:

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. We power billions of conversations with brands you know and love. At Zendesk, we believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn, while also giving our people the flexibility to work remotely for part of the week.


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