Global Customer Service Representative
Há 7 dias
**Job Title:** Technical Support Agent
**Job Summary:** We are seeking an experienced Technical Support Agent to join our GBS team. As a Technical Support Agent, you will provide support to customers and the FISH platform for several Airbus subsidiaries and regions worldwide.
**Key Responsibilities:**
- Support the central Ticketing system
- Manage help desk software or ticket system and maintain it up-to-date
- Perform basic remote functional troubleshooting to identify easy root cause
**Requirements:**
- Fluent level of English and business level of Spanish
- 0 to 2 years of experience in ticketing system platforms
- Strong customer orientation mindset
**What's in it for you?**
Diverse career opportunities within Airbus European core countries or in other regions around the world
A hybrid working model, allowing you to combine onsite and offsite work
A modern office at Parque das Nações, well connected to public transportation
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