Global Customer Service Representative

Há 7 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

**Job Title:** Technical Support Agent

**Job Summary:** We are seeking an experienced Technical Support Agent to join our GBS team. As a Technical Support Agent, you will provide support to customers and the FISH platform for several Airbus subsidiaries and regions worldwide.

**Key Responsibilities:**

  • Support the central Ticketing system
  • Manage help desk software or ticket system and maintain it up-to-date
  • Perform basic remote functional troubleshooting to identify easy root cause

**Requirements:**

  • Fluent level of English and business level of Spanish
  • 0 to 2 years of experience in ticketing system platforms
  • Strong customer orientation mindset

**What's in it for you?**

Diverse career opportunities within Airbus European core countries or in other regions around the world

A hybrid working model, allowing you to combine onsite and offsite work

A modern office at Parque das Nações, well connected to public transportation



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