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Customer Success Advocate
1 semana atrás
Are you passionate about technology and innovation? Do you want to be part of a dynamic and multicultural team? We're looking for a Technical Support Agent to join our international office in Lisbon.
About the OpportunityThis is a great chance to develop your skills and expertise in customer service, working with diverse nationalities and technologies. As a mentor, you'll present product information and deliver solutions to customers' queries, ensuring their experience is seamless and satisfying.
You'll work closely with other departments, redirecting cases and issues as needed, while contributing to the success of your team. No prior experience in customer service? Don't worry - we'll train you on every aspect of the job, focusing on soft skills rather than specific fields of study.
Our Benefits- A competitive salary package, including free accommodation (shared flat, all bills included): 950€ - 1,000€ gross/month (based on level of experience) or excluding accommodation: 1,300 - 1,400€ gross/month (based on level of experience)
- For international candidates: reimbursement of initial flight expenses, airport pick-up, yearly two-way flight ticket back to home country (within the EU), help with paperwork, opening bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company