Human Resources Associate

Há 1 mês


Lisboa, Lisboa, Portugal Gigroup Tempo inteiro
Job Title: Human Resources Associate

We are seeking a highly skilled Human Resources Associate to join our team at Gigroup. As a key member of our HR department, you will be responsible for providing exceptional support to staff and management in accordance with Service Level Agreements on the initiation of HR transactions in Workday.

Key Responsibilities:

  • Providing support to staff and managers on how to access and use Global HR self-service tools, Reward and Recognition systems, and policies.
  • Representing HR Connect in the designated countries to all staff.
  • Providing training, presentations to staff/manager and HR.
  • Answering HR local policy questions to staff for designated countries.
  • Running reports out of HR systems, create new reports.
  • Being a Subject Matter Expert on designated HR tools, programs and systems.
  • Developing, managing and maintaining the knowledge database.
  • Suggesting improvements on policies and procedures between service centre sites and HR teams.
  • Representing HR Connect in HR (global, regional, local) Projects and system & process improvements linked to Workday, BRAVO, MAP (performance cycle) etc.
  • Building relationships with HR teams and other key stakeholders, collaborating and sharing best practices.

Requirements:

  • Bachelor's or equivalent in HR, Business Administration, Economics or equivalent.
  • Overall minimum of 2 years professional work experience within a commercial service delivery/customer service environment.
  • Fluent in 2 or more language(s) at least English.
  • Experience in HR Systems and processes: Workday and ServiceNow.
  • Multinational company experience in a service centre environment.
  • Well-developed computer skills in the Microsoft Office 365 environment (preferably excels in excel).
  • Availability for a temporary project expected to run until March 2025.

Apply now and take the first step towards a rewarding career with Gigroup


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