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Agent de Réservation Experte
1 semana atrás
Pourquoi rejoindre Eurofirms ?
Sous notre modèle de leadership basé sur les valeurs, nous sommes convaincus que trouver les bonnes personnes est crucial pour réussir dans un environnement dynamique comme celui du tourisme. Notre mission est de proposer des expériences exceptionnelles aux clients et c'est pourquoi nous recherchons un agent de réservation expert capable de répondre à leurs besoins et de faciliter leur séjour.
Nos attentes :
- Organiser efficacement les réservations hôtelières et garantir la disponibilité des chambres ;
- Coordonner avec les services de réception et de vente pour optimiser les capacités de nos établissements ;
- Proposer des informations détaillées sur nos hôtels, tarifs et politiques d'annulation aux clients ;
- Résoudre efficacement les problèmes et les doutes des clients.
Compétences requises :
- Expérience professionnelle en tant qu'agent de réservation dans le secteur de l'hôtellerie (obligatoire) ;
- Connaissances informatiques du point de vue de l'utilisateur;
- Facilité de communication ;
- Bon relationnel interpersonnel ;
- Esprit critique et proactivité ;
- Attitude orientée client ;
- Résistance au stress ;
- Horaires flexibles ;
- Disponibilité pour entrée immédiate.
Langues parlées :
- Franchais parlé et écrit correctement ;
- Anglais écrit et parlé correctement (obligatoire).
