Senior Hardware Technical Service Manager
Há 6 dias
At Decskill, we strive to deliver exceptional results through our talented team. As a leader in the IT consulting industry, we prioritize collaboration and innovation to drive business growth. Our team consists of over 600 dedicated professionals, united by a shared vision to excel and innovate.
About Our TeamWe operate in three core areas: Talent, Boost, and Connect. Talent empowers our team to drive innovation and project success, while Boost optimizes Time-to-Market and delivers innovative solutions that exceed client expectations. Connect helps us implement and manage IT infrastructures that generate long-term value.
We are seeking a highly skilled Service Manager Hardware to join our team. This individual will be responsible for managing hardware devices, ensuring smooth operation, and resolving technical issues efficiently.
- Develop and implement strategies to optimize hardware device performance.
- Analyze and resolve technical issues related to hardware devices, minimizing downtime and maximizing efficiency.
- Collaborate with the team to implement new technologies and improve existing processes.
- Maintain accurate records of hardware devices, software versions, and configuration details.
To be successful in this role, you must have:
- A Bachelor's Degree in Computer Science, Information Technology, or a related field.
- At least 3-4 years of proven working experience as a Service Manager in the information technology sector.
- The latest ITIL Training/Certification.
- Working knowledge and experience in Service Management, IT Infrastructure, and Applications.
- Strong presentation and communication skills.
- Excellent problem-solving and critical thinking skills.
- Ability to demonstrate commitment to develop, drive, and manage services in a fast-paced environment.
- Excellent written and verbal communication skills, with a medium-high English Language Domain/Fluency (Speaking, Reading & Writing).
- Lean/Azure certification is a plus.
Please submit your CV with reference 'VR/ServiceManager' for consideration.
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