Service Hardware Manager Lead

Há 7 dias


Faro, Portugal Decskill Tempo inteiro

At Decskill, we strive to deliver exceptional results through our talented team. As a leader in the IT consulting industry, we prioritize collaboration and innovation to drive business growth. With offices in four locations, we serve clients across various sectors, empowering them to succeed in an ever-changing landscape.

About Us

As a pioneering IT consulting company, we focus on delivering value through knowledge and talent. Our team consists of over 600 dedicated professionals, united by a shared vision to excel and innovate. We operate in three core areas: Talent, Boost, and Connect.

Talent empowers our team to drive innovation and project success, while Boost optimizes Time-to-Market and delivers innovative solutions that exceed client expectations. Connect helps us implement and manage IT infrastructures that generate long-term value.

Job Opportunity

We are seeking a highly skilled Service Manager Hardware to join our team. This individual will play a crucial role in managing hardware devices, ensuring smooth operation, and resolving technical issues efficiently.

  • Develop and implement strategies to optimize hardware device performance.
  • Analyze and resolve technical issues related to hardware devices, minimizing downtime and maximizing efficiency.
  • Collaborate with the team to implement new technologies and improve existing processes.
  • Maintain accurate records of hardware devices, software versions, and configuration details.
Requirements

To be successful in this role, you must have:

  1. A Bachelor's Degree in Computer Science, Information Technology, or a related field.
  2. At least 3-4 years of proven working experience as a Service Manager in the information technology sector.
  3. The latest ITIL Training/Certification.
  4. Working knowledge and experience in Service Management, IT Infrastructure, and Applications.
  5. Strong presentation and communication skills.
  6. Excellent problem-solving and critical thinking skills.
  7. Ability to demonstrate commitment to develop, drive, and manage services in a fast-paced environment.
  8. Excellent written and verbal communication skills, with a medium-high English Language Domain/Fluency (Speaking, Reading & Writing).
  9. Lean/Azure certification is a plus.

Please submit your CV with reference 'VR/ServiceManager' for consideration.



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