Customer Service Specialist for Luxury Car-Sharing in Athens
1 semana atrás
We are seeking a highly skilled Customer Service Specialist to join our team at Blu Selection in Athens, Greece. As a key member of our international team, you will be responsible for delivering world-class customer service while working on projects with prestigious brands.
As a Customer Service Specialist, your main responsibilities will include:
- SUPPORTING CLIENTS' ACTIVITIES BY OFFERING EXCELLENT CUSTOMER SERVICE WHILE WORKING ON PROJECTS WITH TOP PRESTIGIOUS BRANDS.
- ANSWERING INCOMING CUSTOMER QUERIES PROMPTLY.
- IDENTIFYING ISSUES AND PROVIDING EFFECTIVE SOLUTIONS TO ENSURE CUSTOMER SATISFACTION.
- RECORDING CUSTOMER DATA ACCURATELY IN THE CRM SYSTEM.
- PROVIDING AD-HOC SUPPORT AS REQUIRED.
- BEING A TEAM PLAYER AND COLLABORATING FOR THE SUCCESS OF THE TEAM AND PROJECT.
To succeed in this role, you should have the following skills and qualifications:
- You are a native Dutch speaker with a good level of English.
- You are professional, friendly, and empathetic.
- You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills.
- You are independent and proactive to work from home.
- You are eager to develop new skills.
- A previous experience in Customer Service is a big advantage.
- EU Citizenship or valid work permit for Greece is required.
In return, we offer:
- A FULL-TIME JOB WITH 40 HOURS A WEEK, COMPLETELY WORKING FROM HOME (NEEDS TO BE LOCATED AROUND ATHENS).
- SALARY: €18,240 GROSS PER YEAR + PERFORMANCE-RELATED BONUS UP TO €1,260 MONTHLY.
- A COMPLETE RELOCATION PACKAGE FOR NON-LOCAL CANDIDATES INCLUDING FLIGHT TICKET TO ATHENS, HOTEL ACCOMMODATION FOR 2 WEEKS WITH BREAKFAST, ASSISTANCE IN FINDING A FLAT + REAL ESTATE AGENCY FEE PAID BY THE COMPANY.
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