Customer Service Specialist for Luxury Car-Sharing in Athens

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a highly skilled Customer Service Specialist to join our team at Blu Selection in Athens, Greece. As a key member of our international team, you will be responsible for delivering world-class customer service while working on projects with prestigious brands.

As a Customer Service Specialist, your main responsibilities will include:

  • SUPPORTING CLIENTS' ACTIVITIES BY OFFERING EXCELLENT CUSTOMER SERVICE WHILE WORKING ON PROJECTS WITH TOP PRESTIGIOUS BRANDS.
  • ANSWERING INCOMING CUSTOMER QUERIES PROMPTLY.
  • IDENTIFYING ISSUES AND PROVIDING EFFECTIVE SOLUTIONS TO ENSURE CUSTOMER SATISFACTION.
  • RECORDING CUSTOMER DATA ACCURATELY IN THE CRM SYSTEM.
  • PROVIDING AD-HOC SUPPORT AS REQUIRED.
  • BEING A TEAM PLAYER AND COLLABORATING FOR THE SUCCESS OF THE TEAM AND PROJECT.

To succeed in this role, you should have the following skills and qualifications:

  • You are a native Dutch speaker with a good level of English.
  • You are professional, friendly, and empathetic.
  • You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills.
  • You are independent and proactive to work from home.
  • You are eager to develop new skills.
  • A previous experience in Customer Service is a big advantage.
  • EU Citizenship or valid work permit for Greece is required.

In return, we offer:

  • A FULL-TIME JOB WITH 40 HOURS A WEEK, COMPLETELY WORKING FROM HOME (NEEDS TO BE LOCATED AROUND ATHENS).
  • SALARY: €18,240 GROSS PER YEAR + PERFORMANCE-RELATED BONUS UP TO €1,260 MONTHLY.
  • A COMPLETE RELOCATION PACKAGE FOR NON-LOCAL CANDIDATES INCLUDING FLIGHT TICKET TO ATHENS, HOTEL ACCOMMODATION FOR 2 WEEKS WITH BREAKFAST, ASSISTANCE IN FINDING A FLAT + REAL ESTATE AGENCY FEE PAID BY THE COMPANY.


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