Financial Services Customer Support Specialist in Athens
2 semanas atrás
Your responsibilities and impact as a Customer Service Agent will be multifaceted, encompassing the role of primary contact for customers in advising, selling, troubleshooting, and setting up new products.
You will identify, reply to, and resolve customer requests via various channels such as phone, email, and chat.
Providing support for technical problems and processing profile changes will be an essential part of your daily tasks.
In addition, you will assist candidates in finding the best membership option for their needs.
Cases of account seizures will require your attention and prompt resolution.
Troubleshooting all upcoming issues candidates face with their account will be a priority.
To succeed in this role, you will need:
A native level of German and a good command of English.
Staying updated on financial topics is crucial for your performance.
Motivation and commitment in your work are essential qualities we look for in our team members.
Intercultural communication and expatriate lifestyle experience are highly valued in this position.
We are looking for individuals who are willing to relocate to Athens for an international career and life experience.
A valid Greek work permit is required for this role.
What benefits can you expect from this opportunity?
A full-time job, 40 hours a week, offering a healthy work-life balance.
The estimated monthly salary ranges from 1100€ to 1300€ gross, paid out over 14 periods per year, plus a performance-related bonus.
Your schedule will be flexible, allowing you to work in rotative shifts from Monday to Sunday.
We provide a private health insurance plan to ensure your well-being.
Our company has been recognized for its Quality Certified Management System.
We invest in your professional development through recognized training delivered by leading brands.
We also offer a comprehensive relocation package, including:
A flight ticket to Athens to help you get started.
Accommodation in a hotel for two weeks, including breakfast.
Assistance in finding a flat, with the real estate agency fee covered by us.
A return flight ticket to your home country each year.
Other benefits include vouchers, discounts, free Greek classes, social events, and team outings throughout the year.
About Your Future Employer:
We are a multinational organization located in Athens, committed to supporting your career development, language skills, accommodation, and social integration.
We have been acknowledged as one of the world's leading sales and customer service solutions providers, with a diverse team of talents from over 80 nationalities.
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