Data Analytics Manager

4 semanas atrás

Porto, Porto, Portugal Kudzu Interactive, Inc. Tempo inteiro
Job Title: Data Analytics Manager

We are seeking an experienced Data Analytics Manager to lead our Data Analytics team. As a key member of our organization, you will be responsible for driving business outcomes through data-driven insights and strategies.

Key Responsibilities:
  • Lead and mentor a high-performing analytics team, fostering professional growth and driving innovation.
  • Design and communicate complex data insights to stakeholders, ensuring data-driven strategies align with business and customer objectives.
  • Collaborate in defining the data collection strategy and be the lead subject matter expert in Google Analytics.
  • Champion the design, implementation, and analysis of A/B tests to optimize customer experiences and drive business performance.
  • Develop and update dashboards for business stakeholders such as Marketing, Product, Finance, Engineering, Account Management, and Support/Operations.
  • Build reusable services and components to add to our company-wide libraries in SQL, Python, and Looker.
  • QA and code reviews to ensure maximum quality and accuracy.
  • Responsible for data product quality standards and validation test plans and test cases.
Requirements:
  • 3+ years as a hands-on manager, leading a Data Analytics team in a fast-paced environment.
  • 5+ years of experience with data analytics, including the use of BI tools such as Looker or Tableau to drive business outcomes.
  • Bachelor's degree or higher in Data Science/Analytics, Computer Science, Statistics, Mathematics, Economics, or related field.
  • Proven ability to lead cross-functional teams, manage multiple stakeholders, and communicate effectively across different levels of the organization.
  • Expertise in data visualization that is clear and easy to understand.
  • Strong written and verbal communications; including but not limited to customer engagement and presentations.
  • Ability to find meaning in KPIs and a curiosity that digs deep when metrics do not seem to tell a full story.
  • Skill at discovering actionable insights and communicating them effectively.
  • Presentation style that fosters trust and customer confidence in both the data and Tillster's capabilities.
  • Expertise in advanced SQL, Big Query, Redshift, and/or Snowflake.
  • Expertise with Google Analytics behavioral, engagement, and ecommerce data; ideally you would have experience with custom metrics and custom reports on GA.
  • Hands-on experience with Git (Bitbucket, Gitlab, GitHub, etc.).
  • Experience conducting A/B tests and analyzing pre-post data under various circumstances.
  • Experience in deep dive analysis with vague requirements to support creative discoveries that drive business value.
  • Experience with data products, analytics, and data science in relevant area.
  • Demonstrated success working in a collaborative Agile team environment.
About Tillster

Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade, we have developed revolutionary self-service, ordering, and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise-class solution – to create world-class digital engagement solutions.

Why Join Tillster?

At Tillster, we embody our core values: Put Customers First, Collaborate, Innovate, Operate from Data, Drive Results, Own It, and Be Passionate and Have Fun. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

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