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The Sales team at Cloudflare plays a critical role in helping customers solve real, technical problems while creating the revenue streams that enable the company to provide free service to millions of people around the world.
Renewal Account Managers collaborate with the wider Sales Org to ensure our customers achieve success in their contract terms. The team consists of professionals with diverse skill sets, including Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations specialists who work together to help customers adopt Cloudflare and create reliable Internet experiences for everyone.
As a Renewal Account Manager, you will be responsible for owning and maximizing renewal value of a book of business consisting of existing customers. You will accomplish this by building and leveraging customer relationships, channel relationships, and capturing and articulating ROI to senior customer stakeholders.