German Language Technical Support

Há 5 dias


Lisboa, Lisboa, Portugal IQVIA LLC Tempo inteiro

Responsibilities:

This Technical Service Representative role requires a highly skilled technical professional who can communicate effectively in German. The successful candidate will be responsible for delivering first-line technical support and resources to both internal and external customers.

The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to work well under pressure.

Main Accountabilities:
  • Provide technical support via phone, email, or chat.
  • Collaborate with colleagues to resolve complex technical issues.
  • Analyze and troubleshoot system errors.
  • Develop and maintain knowledge of company products and services.
  • Participate in training programs to improve technical skills.


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