Customer Service Representative in Lisbon

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a skilled Customer Service Representative to join our team in Lisbon, Portugal.

Compensation

The estimated salary for this position is between 1,300€ and 1,400€ gross per month, depending on experience, with the option of free accommodation included in the compensation package. This translates to an annual salary of approximately €16,000 to €16,800 before taxes.

For international candidates, we also offer reimbursement of initial flight expenses, airport pickup, yearly two-way flight tickets back to your home country (within the EU), private health care, and other benefits.

Job Description

This role involves working as a mentor, providing product/service information to customers, answering questions and concerns via phone, email, or social media, and troubleshooting customer queries in a calm and resourceful manner.

You will also be responsible for being in contact with other departments, redirecting related cases and issues to responsible departments, and ensuring the success of your department.

Requirements

To succeed in this role, you should possess excellent communication skills, be proactive, and be a team player. A native level of German and at least a B2 level of English are required, along with knowledge of the value and impact of good customer experience. Being an attentive listener, comfortable and skillful at communicating with people, having a drive for excellence and professionalism, and being committed to your work are essential qualities.

Benefits

In addition to the competitive salary and comprehensive compensation package, we offer:

  • A warm climate all year round and a sunny beach life next to the Atlantic
  • A large English-speaking local community and international environment
  • Delicious Portuguese cuisine and famous cafe culture
  • A colorful city view and a rich cultural history
  • Pros of living in a European capital on a budget

Living in Lisbon offers a unique blend of urban and beach lifestyle, making it an ideal location for those who want to experience the best of both worlds.

About Us

Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.



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