IT Infrastructure Specialist
Há 1 mês
We are an international specialist insurer, dedicated to delivering innovative solutions for our customers.
We value diversity, inclusion, and collaboration, and offer exciting opportunities for personal and professional growth.
Our IT Services function consists of a team of IT professionals delivering technology to enable everyone at Candour Solutions, our partners, and our customers.
The RoleAs a Systems Administrator, you will be a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required.
You will contribute to the planning, design, and delivery of IT initiatives, configuring tools to automate provisioning, testing, and deployment of infrastructure.
You will produce and own system and infrastructure designs, policies, and documentation, providing reports and proposals for improvements to colleagues and stakeholders.
You will provide advice and guidance to support the adoption of methods and tools, driving IT Services in the migration towards a code-centric model for managing infrastructure.
You will act as a support escalation point for the 3rd line infrastructure support provider, proactively managing IT infrastructure to minimise business disruption.
You will identify and drive initiatives to improve the quality and effectiveness of the infrastructure services, managing and providing 3rd line support for infrastructure platforms in accordance with agreed service levels, standards, and processes.
Key Responsibilities- Act as a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required.
- Contribute to the planning, design, and delivery of IT initiatives.
- Configure tools to automate the provisioning, testing, and deployment of infrastructure.
- Produce and own system and infrastructure designs, policies, and documentation.
- Provide reports and proposals for improvements to colleagues and stakeholders.
- Provide advice and guidance to support the adoption of methods and tools.
- Drive IT Services in the migration towards a code-centric model for managing infrastructure.
- Act as a support escalation point for the 3rd line infrastructure support provider.
- Proactively manage IT infrastructure to minimise business disruption.
- Identify and drive initiatives to improve the quality and effectiveness of the infrastructure services.
- Manage and provide 3rd line support for infrastructure platforms in accordance with agreed service levels, standards, and processes.
Requirements:
- VMware vSphere (installation, configuration, performance tuning, capacity management)
- Operating Systems (including in-depth troubleshooting and performance tuning experience)
- Scripting tool (e.g. PowerShell)
- HPE enterprise hardware (e.g. HPE Simplivity, Synergy, and Bladecenter or other manufacturer)
- Enterprise backup solutions (e.g. CommVault or other backup solutions)
- Enterprise storage arrays and fibre channel SANs (e.g. Pure and Brocade)
Desirable Technical Skills:
- Build automation tools (e.g. Terraform, Puppet)
- Patch management tools (e.g. Ivanti)
- Event monitoring tools (e.g. SolarWinds)
- Cloud infrastructures (e.g. Microsoft Azure)
Working with us:
We offer a dynamic and inclusive work environment, with opportunities for personal and professional growth.
We value collaboration, innovation, and diversity, and are committed to delivering exceptional results for our customers.
Join us in shaping the future of Candour Solutions and contribute to our mission of delivering innovative solutions for our customers.
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