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System Administrator for ITSM

1 semana atrás


Lisboa, Lisboa, Portugal ITDS Tempo inteiro
About Us
ITDS is a renowned business consultancy and IT engineering firm with a strong presence in several European countries. Our team of experts comprises over 600 individuals who combine deep industry experience with cutting-edge knowledge in technology, law, and digital marketing to deliver exceptional results for our clients.

We are part of the House of HR group, a network of over 70,000 professionals across Europe. This affiliation provides our employees with a wealth of opportunities for growth and development, career advancement, and personal fulfillment.

This role is based in Lisbon/Porto and offers a hybrid working arrangement that allows for flexibility and work-life balance.

About the Job
We are seeking an experienced ServiceNow Administrator to join our team.

The ideal candidate will have extensive experience in ServiceNow configuration, administration, and usage. They will also possess expertise in programming languages such as JavaScript, HTML, XML, and web services (REST, API, SOAP). Proficiency in English (B2-C1) is required.

The successful candidate will be responsible for configuring and deploying the ITSM module, managing permissions and access control, and troubleshooting system issues.

Main Responsibilities
- Configure and deploy ITSM modules
- Manage user permissions and access control
- Troubleshoot system issues and perform maintenance tasks

Requirements
- Extensive experience in ServiceNow configuration and administration
- Expertise in programming languages (JavaScript, HTML, XML, REST, API, SOAP)
- Proficiency in English (B2-C1)

Benefits
This role offers numerous benefits, including the opportunity to work on exciting projects, collaborate with a talented team, and develop your skills and expertise.