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German Customer Support Representative
1 semana atrás
**Job Description:**
We are looking for a motivated and detail-oriented Multilingual Customer Care Professional to join our team in Northern Portugal. As a remote-based customer advisor, you will be responsible for providing top-notch support to our German-speaking clients.
About the Role:
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. Prior customer service experience is preferred, but not necessary.
Responsibilities:
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly and professionally.
- Collaborate with the team to ensure seamless customer experience.
Requirements:
- Fluency in German (C2 level) is a must for this role.
- Intermediate English skills are necessary for internal communication.
- Strong problem-solving and communication skills are essential.
Benefits:
We offer a competitive salary package, comprehensive health and life insurance, and a daily lunch allowance.
