Multilingual Customer Care Expert
Há 3 dias
About Our Client
Salt is one of the largest telecommunications service providers in Switzerland, serving over 2 million customers daily. The company offers a range of innovative products and services, including mobile communication, high-speed Internet, and fixed land lines for business customers.
Job Summary
We are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a representative, you will provide customer service to Salt's customers in Italian, responding to inquiries, resolving issues, and providing technical support. If you have excellent communication skills, a native-level fluency in Italian, and a passion for customer service, we encourage you to apply.
Responsibilities
- Provide customer service to Salt's customers in Italian
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide technical support and troubleshooting assistance
- Collaborate with internal teams to resolve complex issues
- Meet and exceed performance targets and metrics
What We Look For
We are looking for candidates who possess excellent communication skills, a native-level fluency in Italian, and a passion for customer service. If you are a motivated and results-driven individual who is committed to delivering exceptional service, we encourage you to apply.
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