Customer Support Specialist
4 semanas atrás
To provide exceptional customer service and technical support to users, resolving routine and non-routine incidents, problems, and requests in a timely and efficient manner.
Key Responsibilities- Technical Capability: Provide standard technical support for a single product or small set of products, including Microsoft products, operating systems, basic networking, and PCs.
- Problem Solving: Take ownership of resolving customer problems, asking relevant questions to resolve typically known issues within required timescales, and escalating when necessary.
- Service Level: Deliver high-quality service, meeting or exceeding customer expectations and service level agreements (SLAs).
- Team Working: Collaborate with colleagues as a team player, providing support and assistance as needed.
- Personal Development: Take ownership of own development, creating a development plan to enhance skills and knowledge.
- Business Awareness: Develop an understanding of customer environments and service delivery requirements to provide a first-class service.
To succeed in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Basic knowledge of Microsoft products and operating systems.
- Ability to learn and adapt to new technologies and processes.
Fujitsu is a dynamic and multicultural organization, committed to making the world a better place through innovation and technology. We are a team of passionate individuals who share a vision for the future and are dedicated to delivering exceptional service to our customers.
-
Customer Support Specialist
2 semanas atrás
Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiroJob Details:Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled and motivated Customer Support Specialist to join our team at Personalbüro U. Herrmann. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Analyze customer...
-
Customer Support Specialist
3 semanas atrás
Braga, Braga, Portugal Cross Border Talents Tempo inteiroCustomer Support SpecialistAre you passionate about delivering exceptional customer service and fluent in French? We are seeking a skilled Customer Support Specialist to join our team in Braga, Portugal.This is a full-time, on-site position with a permanent contract. As a Customer Support Specialist, you will be responsible for providing professional and...
-
Customer Support Specialist
2 semanas atrás
Braga, Braga, Portugal Cpm International Tempo inteiro**Customer Support Specialist**We are seeking a Customer Support Specialist to join our team at CPM International. As a key member of our operations team, you will play a vital role in ensuring the smooth daily operation of our services.**Key Responsibilities:**Handle customer contacts over the telephone and via email in a timely and efficient manner.Care...
-
Customer Support Specialist
4 semanas atrás
Braga, Braga, Portugal Fujitsu Tempo inteiro{"title": "Customer Support Specialist", "description": "Role OverviewFujitsu is a dynamic and innovative company that is shaping the way the world lives and works. We are seeking a Customer Support Specialist to join our team, providing exceptional support to our customers and helping them to achieve their goals.Key ResponsibilitiesProvide first-line...
-
Customer Support Specialist
2 semanas atrás
Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiroAbout the Role:We are looking for a skilled Customer Support Specialist to join our team at Personalbüro U. Herrmann. As a key member of our customer-facing team, you will play a critical role in ensuring our customers have a seamless and positive experience with our French app-based company.Responsibilities:Assist customers with any questions they may have...
-
Expert Customer Support Specialist
Há 18 horas
Braga, Braga, Portugal Blu Selection Tempo inteiroAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and multicultural environment?We are looking for an Expert Customer Support Specialist to join our international team in Lisbon.
-
Customer Support Specialist
4 semanas atrás
Braga, Braga, Portugal JL Talent Partners Tempo inteiroWe are seeking a highly skilled Customer Support Specialist to join our team in Portugal. As a key member of our client's team, you will be responsible for providing exceptional customer service to our clients via phone and email.Key Responsibilities:Provide accurate and timely support to customers on a range of issues.Use the right procedures to ensure a...
-
Customer Support Specialist
Há 2 horas
Braga, Braga, Portugal Expedia Group Tempo inteiroAbout the RoleAs a Customer Support Specialist with Expedia Group, you will play a vital role in ensuring our customers receive exceptional support for their travel-related needs. This is an excellent opportunity to develop your problem-solving skills and provide top-notch service to clients from diverse backgrounds.
-
Customer Support Specialist
2 semanas atrás
Braga, Braga, Portugal JL Talent Partners Tempo inteiroWe are seeking a French speaking Technical Support Specialist to join our client's team in an international setting. Here is a breakdown of the role:Key ResponsibilitiesProvide top-notch technical support to our global customers via phone and email.Deliver accurate and complete information by utilizing the right procedures.Act as the owner of customer...
-
German Customer Support Specialist
4 semanas atrás
Braga, Braga, Portugal Headhunt International Tempo inteiroJob Title: German Customer Support SpecialistLocation: [City, Country]We are seeking a highly skilled German Customer Support Specialist to join our team at Head Hunt International. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients across the globe.Key Responsibilities:Communicate with...
-
Italian Customer Support Specialist
2 semanas atrás
Braga, Braga, Portugal Phiture Tempo inteiro{"h1": "Technical Support Specialist’s Role at Phiture", "p": "At Phiture, we’re committed to human-centric innovation and empowering our customers with cutting-edge solutions. As a Technical Support Specialist, you’ll be the primary point of contact for users, addressing routine and non-routine incidents, problems, and requests. Your 1st line support...
-
Customer Support Specialist
3 semanas atrás
Braga, Braga, Portugal Fujitsu Tempo inteiroRole OverviewAt Fujitsu, we're committed to making the world a more sustainable place through innovation. As a Customer Support Specialist, you'll play a vital role in delivering exceptional service to our customers, helping them to achieve their goals and overcome challenges. Key ResponsibilitiesProvide first-line support for customers, resolving routine...
-
French Customer Support Specialist
3 semanas atrás
Braga, Braga, Portugal Apply2Day Tempo inteiroWe are seeking a highly skilled French Customer Support Specialist to join our dynamic team in Greece. The ideal candidate will have excellent communication skills in French and a strong command of the English language.Responsibilities: Communicate with subscribers through various channels, including chats, phone, and emails. Assist subscribers with how-to...
-
Multilingual Customer Support Specialist
1 dia atrás
Braga, Braga, Portugal Cross Border Talents Tempo inteiroAbout the CompanyCross Border Talents is a dynamic company that specializes in providing top-notch talent solutions to businesses across the globe.Job OverviewWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer...
-
Customer Support Specialist
3 semanas atrás
Braga, Braga, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in Braga or Aveiro. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in French, ensuring that their needs are met and their issues are resolved in a timely and professional manner.Key...
-
Role: Spanish Customer Support Specialist
1 semana atrás
Braga, Braga, Portugal Fujitsu Tempo inteiro**Fujitsu: A Leader in Technology and Innovation**We are seeking a highly motivated and customer-focused Spanish Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers in Spanish, ensuring their issues are resolved efficiently and effectively.**Key...
-
German Customer Support Specialist
4 semanas atrás
Braga, Braga, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative - German LanguageWe are seeking a highly skilled and customer-focused German Language Support Specialist to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients through various communication channels.Key...
-
French Customer Support Specialist
3 semanas atrás
Braga, Braga, Portugal Cross Border Talents Tempo inteiroAbout the Role:We are seeking a highly skilled French Customer Support Specialist to join our team in Braga, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to our French-speaking clients through various channels, including phone, email, and chat.Key Responsibilities:Customer Interaction:...
-
Braga, Braga, Portugal Teleperformance Greece Tempo inteiroWe are seeking a highly skilled and motivated Customer Support Specialist to join our team in Greece. In this role, you will be the primary point of contact for customer inquiries and provide exceptional support to our clients.The ideal candidate will have excellent communication skills, fluency in Romanian, and a strong interest in digital banking and...
-
German Customer Support Specialist
3 semanas atrás
Braga, Braga, Portugal Headhunt International Tempo inteiroJob Title: German Customer Support SpecialistAre you a language enthusiast with a passion for helping others? Do you thrive in a diverse and fast-paced environment? We're seeking a skilled German Customer Support Specialist to join our team at Head Hunt International.Job Summary:As a German Customer Support Specialist, you will play a crucial role in...