Multilingual Customer Support Specialist

1 dia atrás


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

About the Company

Cross Border Talents is a dynamic company that specializes in providing top-notch talent solutions to businesses across the globe.

Job Overview

We are seeking a highly skilled and multilingual Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities

  • Provide timely and effective support to customers via phone, chat, and email
  • Assist customers with inquiries related to meal card services
  • Resolve issues and provide information on account management and usage
  • Maintain a high level of customer satisfaction through efficient and empathetic service

Requirements

  • Proficiency in French (C2) and English (B2)
  • Previous experience in customer service is a plus
  • Strong problem-solving skills and the ability to handle customer inquiries with patience and professionalism

Salary and Benefits

The successful candidate can expect a competitive salary of € 1,000 per month, paid over 14 months, along with additional benefits such as a meal allowance, transport allowance, and a position bonus.

About the Role

This is a permanent contract role with a 3-month trial period, offering a unique opportunity to work with a hybrid work model that combines on-site and remote work arrangements.

Location

Braga, Portugal



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