Automotive Customer Support Specialist
Há 5 dias
About Blu Selection
Blu Selection is a multinational organization that provides exceptional sales and customer service solutions. Our team is comprised of talented individuals from over 80 nationalities, working together to deliver outstanding results.
Salary Information
The estimated salary for this position ranges from €1,100 to €1,300 per month, paid out 14 times a year, with an additional performance-related bonus.
Job Description
We are seeking a skilled Automotive Customer Support Specialist to join our international team. As a key member of our customer support department, you will be responsible for providing exceptional support to our clients through various communication channels.
In this role, you will act as the primary point of contact for customers, addressing their inquiries, troubleshooting issues, and setting up new products. Your responsibilities will also include identifying, responding to, and resolving customer requests via phone, email, and chat.
You will work closely with our CRM system to create and manage cases related to vehicle breakdowns, ensuring timely resolutions and maintaining high levels of client satisfaction. Additionally, you will guarantee the quality of our services, participate in the success of the department, and contribute to the growth of our company.
Required Skills and Qualifications
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