Automotive Technical Support Expert
1 dia atrás
Ttec is a customer experience company that helps businesses build engaged, pleased, and profitable relationships with their customers. With over 40 years of experience, we've developed a unique combination of humanity and technology to deliver exceptional customer experiences.
Role OverviewWe're seeking an Automotive Technical Support Expert to join our team in Athens, Greece. As an expert in automotive technical support, you will be responsible for providing exceptional customer service and technical assistance to our clients' customers. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Responsibilities- Assist customers via onboarding software sessions to ensure a seamless and successful experience.
- Provide clear and concise explanations of features, making customers more confident in their own product knowledge.
- Adapt coaching style depending on customer requirements and preferred learning style.
- Fluency in English and Spanish (written and verbal).
- Strong attention to detail and technical expertise.
- Self-sufficient and resilient attitude.
- Confident and adaptable communication and coaching skills.
- Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently.
- Knowledgeable and supportive leadership.
- Diverse and community-minded organization.
- Career growth and lots of learning opportunities.
- Competitive compensation, performance bonus opportunities, and benefits.
This salary estimate is based on industry standards and market research. It takes into account the cost of living in Athens, Greece and the level of experience required for this role.
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