Customer Support Specialist
3 semanas atrás
**Customer Support Specialist**
We are seeking a Customer Support Specialist to join our team at CPM International. As a key member of our operations team, you will play a vital role in ensuring the smooth daily operation of our services.
**Key Responsibilities:**
- Handle customer contacts over the telephone and via email in a timely and efficient manner.
- Care for customer satisfaction by providing exceptional support and ensuring that customers feel valued and supported.
- Work closely with the operations team to resolve customer issues and provide ongoing support.
- Follow internal processes and systems to ensure that customer issues are resolved efficiently and effectively.
Requirements:
- Fluent level of both written and spoken German.
- Excellent communication skills, both written and verbal.
- Experience in the customer service industry, preferably in a contact center environment.
- Able to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A comprehensive training program to equip you with the skills and knowledge needed to succeed in this role.
- A competitive salary and benefits package.
- The opportunity to work with a global company and be part of a dynamic team.
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