Customer Service Representative in Lisbon

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. This is an excellent opportunity for individuals who thrive in a fast-paced environment and possess excellent communication skills.

Job Responsibilities
  • Support clients' activities by offering world-class service to their customers
  • Answer incoming customer queries promptly and identify issues to provide effective solutions
  • Record customer data accurately in the CRM system
  • Provide ad-hoc support as required
  • Become a team player and collaborate for the success of the team and project
Requirements
  • A native-level proficiency in English and a minimum B2 level of Dutch
  • An in-depth understanding of the value and impact of superior customer experience
  • Excellent listening skills and proficient communication abilities
  • A drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success
Benefits
  • Type of contract: long-term fixed term contract, renewable every year
  • Working hours: full time (40h/week), Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner)
  • Salary conditions: €1008 gross/month (including free accommodation) or €1308 gross/month (excluding accommodation)
  • Reimbursement of initial flight expenses after 3 months
  • Help in paperwork, opening bank account, etc. upon arrival
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
About Our Company

We are a dynamic company located in Lisbon that takes care of its employees from career development to social integration. Our company offers real career opportunities in different career paths.



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