Customer Service Representative in Lisbon
4 semanas atrás
We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. This is an excellent opportunity for individuals who thrive in a fast-paced environment and possess excellent communication skills.
Job Responsibilities- Support clients' activities by offering world-class service to their customers
- Answer incoming customer queries promptly and identify issues to provide effective solutions
- Record customer data accurately in the CRM system
- Provide ad-hoc support as required
- Become a team player and collaborate for the success of the team and project
- A native-level proficiency in English and a minimum B2 level of Dutch
- An in-depth understanding of the value and impact of superior customer experience
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Type of contract: long-term fixed term contract, renewable every year
- Working hours: full time (40h/week), Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner)
- Salary conditions: €1008 gross/month (including free accommodation) or €1308 gross/month (excluding accommodation)
- Reimbursement of initial flight expenses after 3 months
- Help in paperwork, opening bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
We are a dynamic company located in Lisbon that takes care of its employees from career development to social integration. Our company offers real career opportunities in different career paths.
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